Essential Duties and Responsibilities:
- Analyze, troubleshoot, and resolve issues and trends in liaison with the Service Desk, Field Services, and Desktop Services.
- Reconcile and research bulk purchases in liaison with Accounting to ensure charge backs are appropriately expensed to the appropriate charge codes.
- Research asset requests (hardware & software) to determine if stock is available.
- Analyze all incoming IT hardware and software requests to decide if valid and if so, generate a purchase order for approval.
- Maintain the lifecycle of devices to include; provisioning, repairing, and decommissioning to ensure efficient and effective best use of assets.
- Assist with conducting regular assessments and creating recommendation reports of current processes for efficiency gains or improved control opportunities.
- Coordinate equipment returns on all equipment refreshes and terminated employees.
- Coordinate with Facilities, IT, and PM on site closures to ensure equipment is properly recycled or transferred to other sites.

- Bachelor's degree in relevant field of study and 0-3 years of relevant professional experience required, or equivalent combination of education and experience. 

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.