Our Deloitte Digital Foundry, Operate & Innovation team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager, Managed Services on the Digital Foundry, Operate, & Innovation team, you will be responsible for:
Serve as the technical lead and subject matter expert across platform and custom development capabilities for client engagements
Lead marketing platform solution design, campaign architecture, and implementation approaches across enterprise clients
Advise engagement teams and stakeholders on platform best practices, technical direction, and delivery considerations
Support multiple project teams through execution, issue resolution, and coordination across technical and business stakeholders
Contribute to the delivery of digital experiences and marketing solutions designed to drive measurable business outcomes
A successful candidate would possess these skills:
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationship
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The team
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings.
Qualifications
Required
6+ years of experience in a consulting or industry role
4+ years of experience leading multiple project teams simultaneously
2+ years of experience in Salesforce Marketing Cloud design and implementation
Bachelor's degree in Computer Science, Engineering, or equivalent work experience
Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
Preferred
Experience using Microsoft Office applications and tools
Experience working with software development lifecycle methodologies, including Agile, Scrum, Rational Unified Process, and continuous integration/continuous delivery
Experience presenting ideas to technical and non-technical audiences
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,000 to $229,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
